Archive for December 17th, 2021
Archive for December 17th, 2021

Archive for December 17th, 2021

For more details or clarifications, what do I do?

Feel free to contact our Customer Service Department for any queries on +254 0727-998811 / 0738-866747 and on [email protected]

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How do I inform the CFS to release my cargo to the transporter?

Send us an authorization note from the your Company’s domain or on a letterhead indicating the trucks details, driver’s name and ID numbers

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Any penalties for delayed B/lading?

There will be hefty KPA re-marshalling and storage for any consignees’ nominated cargo, discharged and left in the Port for lack of clearance. It is very important to furnish the CFS with copy B/L so as to avert such charges.

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When do I need to submit the B/lading for clearance?

Ensure the copy B/Lading is submitted to the CFS prior to vessels’ arrival to allow prompt cargo transfer. Present a copy B/L to our office or email to [email protected]

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How do I clear my cargo from Interpel Investment CFS?

To clear cargo through Interpel CFS, an Importer has to ensure that the Bill of Lading bears the clause “Goods In Transit to Interpel Investment CFS”.

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How do I nominate to Interpel CFS?

At the time of shipping, give instructions to your shipper to insert the clause “in transit to Interpel CFS” indicated on the B/lading under goods description. If not nominated at the time of the Port of loading, always liaise with the local Shipping Line Agent for destination amendment prior to the vessel’s arrival

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What benefits are our clients entitled to?

Extended free storage days Negotiation of favourable terms Maximum security maintained during and after cargo transfer Enrolment to customer Loyalty / reward Programme

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How do I register my trucks with Interpel CFS?

For containerized cargo, trucks will be required to load out the boxes from the CFS to their final destinations. To have your trucks / transporter registered with us we require :- A formal letter on a letter head Copy of Log book Certificate of Incorporation / Registration Certificate Copy of PIN certificate

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How long will it take to transfer containers or motor vehicles from the port to our yard?

Transfer of motor vehicles happens immediately after the vessel discharges while containers take two days.

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What charges are levied after expiry of the free period?

Storage charges is levied after expiry of the free period.

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